Shipping Policy

At dopulencepatna.com, we strive to provide a seamless and convenient shopping experience for our customers. We offer the following shipping policy to ensure efficient and timely delivery of your orders:

  1. Free Shipping: We are pleased to offer free shipping for all orders placed on our website. You can enjoy the convenience of shopping without any additional shipping charges.
  2. Cash on Delivery (COD): We provide a Cash on Delivery option for orders priced between Rs. 1000 and Rs. 19000. This enables you to pay with cash when your order is delivered. Please be aware that orders under Rs. 1000 or over Rs. 19000 cannot be paid for using COD.
  3. Same Day Shipping: If you place an order before 2pm on a working day (Monday to Saturday, excluding public holidays), we will ship your order on the same day. This ensures that your package is dispatched as quickly as possible.
  4. Business Days and Public Holidays: Except on public holidays, our shipping services are available Monday through Saturday during business hours. Orders placed on public holidays or weekends will be fulfilled the next working day.
  5. Order Updates: We will keep you informed about the status of your order via email or SMS. You will receive notifications regarding order confirmation, shipment tracking details, and any other relevant updates.

Please be aware that although we work hard to complete orders quickly and give precise shipping estimates, there may occasionally be delays due to uncontrollable circumstances like bad weather or logistical problems. In such circumstances, we sincerely appreciate your understanding and promise to utilise our best efforts to minimise any disturbance.

Do not hesitate to contact our customer support team if you need assistance or if you have any further questions about our shipping policy.